John Henderson Real Estate uses dedicated maintenance software called Bricks and Agent, which allows you to log maintenance requests through a variety of methods.
In order to submit maintenance through to your property manager, you will be asked to use one of the following methods below:
Send an email to: maintenance@bricksandagent.com
Send a SMS to: +61480019119
Send a Whatsapp message to: +61480019292
Use the Facebook Messenger: https://www.facebook.com/automatedmaintenance
Login to Bricks and Agent to view the progress of your maintenance request.
To engage the automated voice service, call: +61272018303
You’re also able to scan this QR code and follow the prompts to submit your maintenance request.
It’s important to note that you must use the contact details (email or mobile number) that you have provided to us. If your contact details have recently updated, please do let us know so we can ensure you can succesfully use this new process.
Bricks and Agent allows us to provide you with prompt responses and updates to your request.
If you do have any questions about this system, please do get in touch.