Testimonials
“Just a little something to express our gratitude regarding your professional manner throughout the negotiation and sale/purchase of our apartment”.
McMullen Family - Mermaid Beach
Thanks a lot for making everything happen for my mother-in-law, Robyn. It is really appreciated and we will be recommending you to our family and friends.
Dave Syoin - Miami
Just a short letter to advise of the excellent service and committment by one of your staff, Eveylne Castaldi, in the recent sale of my property at Burleigh Waters. Eveylne showed that she was prompt, courteous and a diligent worker when dealing with the huge number of people shown through my property.
Isobel Levy - Burleigh Waters
Mark and I wanted to let you know how much we appreciated your approach to the sale of an auction property that we inspected. Unfortunately it was a little more than we wanted to spend right now. However, your professional yet personal approach really changed our mind about real estate agencies on the Gold Coast.
We really hope that the licensee of your agency realises what a GEM you are. Your attention to detail and your unintrusive approach to your clients is amazing. We had spoken to quite a few realtors since moving from Sydney last year, yet no-one come close to you. In fact, we were looking at another property that night (which sold prior to auction) however that agent did not even bother to send through the auction schedule after we had viewed the property three times and had a contract on it!
Keep up the good work, you are one in a million and thank you for all of your assistance.
Mark and Jules Gray
We first dealt with John Henderson almost 32 years ago. The professionalism of the founder lives on today. We were thoroughly impressed by Luke Henderson’s advice and performance – after all, he wrote the book and lives by it! He particularly emphasized the importance of thoroughness and good communication from the agent to the owners. We are happy to say he delivers on this; we recommend him without hesitation to sellers in his local area that he knows so well!
John & Jan Miles
Luke and the Professionals are and have been the local experts in the vicinity. Service was at the level of a multi award winning agent in looking after the interests of all parties in the transaction in a pragmatic manner. Don’t hesitate to engage the Professionals for Mermaid Waters and Beach for any property transactions.
Chean Thong
We have been dealing with your Ms Cassie Pollard, and throughout the purchase negotiations, we have had only the very best service from her. Cassie was prompt, thorough, very professional, polite and caring from the very beginning.
We came to QLD… and met with her, at your office, for the very first time. She came to pick us up at our unit in Ventura Road Mermaid Beach, greeted us warmly, and took us to view the unit. After the viewing, she was kind enough to take us to Pacific Fair, to withdraw the deposit, and then drove us back to our unit.
I have purchase and sold close to 12 properties in Melbourne, and have never met a more professional, helpful and caring person such as Cassie. If we purchase any property in QLD in the future, I will not hesitate to contact your office. I will also recommend you to my relatives and friends.
My wife and I wish to thank Cassie for her assistance in this purchase. She has shown maturity and expertise beyond her years, and should be encouraged to continue in this profession.
P. Lanciana
I would like to add that The Professionals Mermaid Bach has been one of, if not the best real estate agency that I have rented through. Your professionalism, promptness to questions/queries and maintenance has made it a total pleasure to rent through you guys.
Thank you very much.
Justin Grove
When I originally came into your office I already knew the Professionals in Mermaid Beach had a very good reputation and an experienced sales team. I just wanted to thank you for your support during the brief time my property was on the market. I was so pleased with the result as you sold my property in just 8 days.
Debbie you exceeded my expectations with your professionalism and your ability to take the stress out of selling my apartment. I appreciate that you were consistently in communication with me and happy to help me with any requests or difficulties I was having. I believe you got me the best price for my property in the quickest possible time.
I would be happy to recommend you to anyone who is looking to sell their property and thank you again for all your assistance well after the sale was completed.
Shirley Powell
I recently bought a property from Debbie Frizelle, Debbie made the buying easy and even helped out long after I moved into the new property! True to her word and doesn’t pressure. Thanks Debbie and thanks Professionals.